How Our Automation Agent Transformed Order Fulfillment for a Busy Flower Shop

When Petal Station, a high-volume florist handling hundreds of online orders per week, reached out to us, they were struggling with a common issue: manual order processing. Every incoming order required staff to open emails, extract customer details, transcribe card messages,

match delivery dates, and print the information for fulfillment.

It was repetitive, error-prone, and time-consuming—costing both money and customer satisfaction.

That’s where our automation solution came in.

We deployed our Order Automation Agent, a lightweight but powerful software tool designed to eliminate all manual steps in online order processing. The agent connects seamlessly with major e-commerce platforms like Teleflora, FTD, Floranext, Shopify, automatically parsing every incoming order.

Each order is transformed into a standardized Superticket — a single, print-ready document containing all key details:

• Sender and recipient information

• Card message

• Product ordered

• Delivery instructions

• Delivery date

From there, the Superticket is immediately printed to the shop’s backroom printer — no clicks, no human intervention.

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✅ The Results Were Immediate

• ⏱️ Time savings – Staff no longer had to monitor multiple inboxes or web portals. The automation agent runs 24/7, processing orders in real time.

• ❌ Error reduction – With standardized formatting and no manual retyping, mistakes in names, messages, or addresses dropped to virtually zero.

• 💰 Payroll savings – By removing the need for a dedicated order-entry employee, the florist reduced payroll expenses by over $1,000/month.

• 🚚 Faster, smoother deliveries – Drivers no longer had to decipher handwritten notes or dig through paperwork. With clear formatting and visible delivery instructions, each order is easier to navigate and drop off efficiently.

• 🌟 Improved customer satisfaction – Faster turnaround and fewer errors led to more on-time deliveries and glowing customer reviews.

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😊 The Seamless Workflow in Action

With automation handling the backend, florists can focus on what they do best: arranging flowers and delivering joy. No more manual entry. No more missed details. Just smooth, error-free operations.

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📬 Ready to Automate Your Workflow?

If your business is still manually entering online orders or juggling multiple systems, you're leaving time and money on the table.

Let us show you how our Automation Agent and Superticket system can streamline your operations, reduce costs, and help your business grow.

👉 Contact us today for a free demo and see the difference automation makes.